Frequently Asked Questions
Shipping & Returns
What is the cost and timeframe of shipping?
For all orders in Australia:
- $9.99 for standard shipping.
- Upgrade to express shipping for $19.99
- Free Standard shipping on orders over $150
will be dispatched within 48 hours, please note orders with personalisation may
take 3-10 business days.
For larger orders please contact
us for details on pricing and timeframes.
All orders are dispatched via our
delivery partners. Once your order is shipped, you will receive a shipping
confirmation email with your tracking number. Please track your order through
our delivery partner websites.
What is your return policy?
Unfortunately we cannot accept returns OR exchanges for change of mind, which is in line with Australian Consumer Affairs.
In the unlikely event that your item arrives damaged this needs to be reported via email to email@example.com within 7 days of receipt and we will review your case and sort you out as quickly as possible for a replacement.
Please note that items which have been damaged as a result of incorrect garment care or general wear are not considered as faulty.
Do you do special orders for weddings and events?
Yes we sure do!
Contact us to discuss pricing and timeframes via our bulk orders page. We can't wait to
be apart of your special day.
I’m unsure of what colour to order?
Due to different light settings on devices the actual colours might vary a bit from the pictures.
If you’re unsure please feel free to get in contact for more photos.